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Need to close Outlook to install Adobe programs?

Forum|Forum|6 years ago
March 10, 2020
5 replies
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This isn't a real problem since the fix is easy, but it puzzles me no end that in order to install (some?) Adobe programs I have to shut Microsoft Outlook down. Is there an access conflict to some of the components, or what?

It isn't required when updating programs, just installing them, and I don't know if it affects all CC programs or not. I can say that it affects both FrameMaker and Acrobat.

Is it just me, or has this happened to anyone else?

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Correct answer Test Screen Name

Acrobat adds many Office add-ons so Office must be stopped. In general all apps should be stopped for an install.

Participant

I've closed all microsoft office programmes including Outlook but it is still saying Outlook running and says it's failed Error C131

Test Screen NameCorrect answer

Legend

Acrobat adds many Office add-ons so Office must be stopped. In general all apps should be stopped for an install.

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Now that makes sense. Thank you.

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Community Expert

I remember discussion of this back when I was using CS4.

Microsoft Office and Adobe don't play well together.

Wilder.Bolaños

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Community Expert

Hi,

Well, I lived it, but because of the integration that acrobat has and other options with the CC, but as you say it shouldn't be.

WbolanosCo