Not hearing audio play back

Forum|Forum|4 years ago
April 1, 2022
14 replies
2001 views

when pressing play on the side i can't hear playback I don't know what is causing this so if someone could help that be great. Also when playing the animation it does not play audio.

Error

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A

Anny H.

Participating Frequently

I had a similar problem a while ago. I learned that I couldn't hear my audio because I had imported it as 32 bits instead of 16 bits.

Here is the article that helped me: https://helpx.adobe.com/animate/using/using-sounds.html

And you can see the full conversation where I figured out the problem here: https://community.adobe.com/t5/animate-discussions/my-audio-becomes-mute-when-i-import-it/m-p/12806956#M352348

I'm still new to Adobe Animate so I apologize if this isn't quite the problem you needed to solve. I just thought I'd share what worked for me, in case it was applicable here.

_keyframer

Community Expert

Def a good thing to know - but the OP replied with a video that shows them uiumporting a sound that is 44kHz and 16bit and it should work - problem must be elsewhere.

Animator and content creator for Animate CC

PumpkinsnugAuthor

Participating Frequently

Update: I've found out it is a problem with the newest version of Adobe Animate. Just have to wait for them to fix this.

_keyframer

Community Expert

This was an issue 3 versions ago and was fixed in the previous update. What version are you running now? 22.0.4 the audio issue was fixed. Current version is 22.0.5 and is fixed still.

Animator and content creator for Animate CC

PumpkinsnugAuthor

Participating Frequently

Right now im running 22.0.5 and I'm not able to hear the playback. I've check my audio but nothing seems to work.

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