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DigiCreateJG
Participant
Nov 16, 2021 3:35 AM UTC
Answered

Not Launching

I just started my trail yet the app keeps telling me to start a free trail or buy it. I'm concerned about this because when my trail is over and I purchase it will I be able to even use it? How do I fix this glitch?

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    DigiCreateJGCorrect answer
    Participant
    Nov 19, 2021 11:37 PM UTC

    Thnk you for the reply. I reached out to support and it was resolved thank you!

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    2 replies

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    Nov 17, 2021 2:48 PM UTC

    did you install animate using the cc desktop app?

     

     How to download the Creative Cloud desktop app (adobe.com)

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    DigiCreateJGAuthorCorrect answer
    Participant
    Nov 19, 2021 11:37 PM UTC

    Thnk you for the reply. I reached out to support and it was resolved thank you!

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