Skip to main content
DigiCreateJG
Participant
November 16, 2021
Answered

Not Launching

I just started my trail yet the app keeps telling me to start a free trail or buy it. I'm concerned about this because when my trail is over and I purchase it will I be able to even use it? How do I fix this glitch?

    This topic is closed to new replies. Start a new post to keep the conversation going.
    DigiCreateJGCorrect answer
    Participant
    November 19, 2021

    Thnk you for the reply. I reached out to support and it was resolved thank you!

    View reply

    2 replies

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    November 17, 2021

    did you install animate using the cc desktop app?

     

     How to download the Creative Cloud desktop app (adobe.com)

    Translate
    DigiCreateJGAuthorCorrect answer
    Participant
    November 19, 2021

    Thnk you for the reply. I reached out to support and it was resolved thank you!

    Translate
      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices