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Participant
November 16, 2021
Answered

Not Launching

  • November 16, 2021
  • 1 reply
  • 256 views

I just started my trail yet the app keeps telling me to start a free trail or buy it. I'm concerned about this because when my trail is over and I purchase it will I be able to even use it? How do I fix this glitch?

    This topic has been closed for replies.
    Correct answer DigiCreateJG

    Thnk you for the reply. I reached out to support and it was resolved thank you!

    1 reply

    kglad
    Community Expert
    Community Expert
    November 17, 2021

    did you install animate using the cc desktop app?

     

     How to download the Creative Cloud desktop app (adobe.com)

    DigiCreateJGAuthorCorrect answer
    Participant
    November 19, 2021

    Thnk you for the reply. I reached out to support and it was resolved thank you!