paint bucket tool not working

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i have a simple character, i want to colour their face but its notletting me, i can colour their hair and eyes but not their face, im using adobe animate 2019 and i already tested out the gaps closing and lock fill, nothing worked

Product issue

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Undertale5CF8Correct answer

Inspiring

Quick update: so it turns out my character's face and hair wasnt in the same layer, thanks to colin holgates after our direct message discussion he told me to put the hair and the face in the same layer and it worked

im making this update just in case someone wants to know how to fix this

U

Undertale5CF8AuthorCorrect answer

Inspiring

Quick update: so it turns out my character's face and hair wasnt in the same layer, thanks to colin holgates after our direct message discussion he told me to put the hair and the face in the same layer and it worked

im making this update just in case someone wants to know how to fix this

Translate