Skip to main content
R
Rocket Gord
Known Participant
October 15, 2019
Question

Pencil won't stop drawing when I lift my Wacom stylus.

  • October 15, 2019
  • 4 replies
  • 1834 views

Hello, and thank you for your time!

 

I'm running into a problem where the pencil tool won't stop drawing when I lift my Wacom stylus. I need to lift the stylus tip well over an inch high for the pencil tool to disengage.

 

This is only happening in complex files. (That have lots of art, layers, and symbols in the library) When I create a new file, I don't have this problem. But if I transfer the art over from a complex/problem file. . . then my newly created file also gets this pencil drawing problem.

 

I am using a Wacom Intuos Pro M (Medium), with the most up-to-date driver.

 

Any help would be greatly appreciated.

      This topic has been closed for replies.

      4 replies

      M
      mathews88881
      Participant
      July 10, 2021

      Change the nib. It worked for me (For those who see this in 2021 July). 

      Specs doesn't matter I guess. 

      Wacom Intuos Pro Professional Pen PTH-651 Medium on Mac Catalina. 

      Issue was there in Illustrator and Photoshop.

      R
      Rocket GordAuthor
      Known Participant
      October 16, 2019

      Thanks for the replies!

      I've discovered what the problem is, and it's a bit odd. I did a fresh install. New computer, new drivers, new everything. 🙂

       

      Opened my "complex file," and the pencil tool works 100%

       

      Then I adjust my workspace layout.

       

      Pencil tool won't stop drawing unless I lift my stylus up very high.

       

      So it's adjusting my workspace layout that appears to be causing the problem. More specifically, I only notice the error immeaditly after I pull a nested toolbar out from a group of other nested toolbars (like grabbing the 'color' toolbar by clicking on it's tab, and dragging it away from the 'swatches' toolbar.)

       

      Other contributing factors:
      - Only happens on complex files, new files don't appear to be affected.

      My solve for this problem is I manicured my workspace to how I liked it by carefully never removing any nested toolbars. Everything's working now. 🙂

        _keyframer
        Community Expert
        _keyframerCommunity Expert
        Community Expert
        October 16, 2019
        Interesting! Glad you worked it out. This may be a bug we can log.
        Animator and content creator for Animate CC
        _keyframer
        Community Expert
        _keyframerCommunity Expert
        Community Expert
        October 16, 2019

        In addition to Nick, make sure you uninstall ALL Wacom drivers before installing the latest. It could be a conflict with an older driver that is still installed. That's happened to me in the past.

        Animator and content creator for Animate CC
        N
        Community Expert
        Nick GioiaCommunity Expert
        Community Expert
        October 16, 2019

        Do you have the right drivers for the wacom tablet? Do you have the latest update of Adobe Animate? If you have a Mac and you updated your to mac os catalina then you are probably going to have issues. It always happens with there new os's. 

        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices