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warpigs666
Inspiring
December 12, 2018
Question

Pls help! 403 error

  • December 12, 2018
  • 4 replies
  • 2338 views

Hi. After working on this for months as a learning project, and finally getting everything working through innumerable frustrations and google searches, I have been able to get my interactive animation to work (or so I thought). When I test it via animate's test function everything works, but when I upload it to my host I get error messages and it freezes on frame 3!

Basically the website loads a frame with a video, then you click a button, it advances one frame and loads another video, then you click a button, it advances one frame and loads another video, etc...

but it freezes on the 3rd frame and won't load the video, or the button!

Here are the messages I am getting in chrome

GET http://.../html-js-myfiles/images/ 403 (Forbidden)

...com/:1

GET http://....com/videos/3.mp4 net::ERR_ABORTED 404 (Not Found)

.../videos/3.mp4:1

and in firefox.

JQMIGRATE: jQuery.browser is deprecated jquery-migrate-1.0.0.js:29:4

Use of Mutation Events is deprecated. Use MutationObserver instead. jquery-2.2.4.min.js:3:6084

HTTP load failed with status 404. Load of media resource http://..com/videos/3.mp4 failed.

Any help would be GREATLY appreciated. I tried Adobe's customer service and they were of ZERO help. NONE. Please someone tell me you've seen this before!

    This topic has been closed for replies.

    4 replies

    superc51632781
    Participating Frequently
    December 12, 2018

    Certamente você está tendo problemas com animações e um código de erro simples.

    você poderia postar o código

    o problema certamente deveria ser o código.

    the change can leave the code better!

    Legend
    December 12, 2018

    When viewing on the server, open the dev console and switch to the network tab. It should show any failed resource requests and where it's trying to load them from.

    Also, this isn't Twitter. You can edit posts you've already made instead of, purely theoretically speaking, posting six times in a row.

    warpigs666
    Inspiring
    December 12, 2018

    Here they are

    Legend
    December 12, 2018

    Okay, so what does it display as the full path when you hover over 2.mp4? Over 3.mp4?

    BTW, naming any type of file with a single digit is such a bad idea.

    JoãoCésar17023019
    Community Expert
    Community Expert
    December 12, 2018

    Hi.

    Are you using the video component to play the video? If so, which are the paths you set in the Components Parameters panel for each component instance?

    Regards,

    JC

    warpigs666
    Inspiring
    December 12, 2018

    Thanks, but I guess I don’t understand the question. Yes I’m using video components, each video component has a different video path that I specified in the component parameters, but all of the videos are in the same folder. Is that what you mean?

    JoãoCésar17023019
    Community Expert
    Community Expert
    December 12, 2018

    Hi.

    Good.

    I need to see the path string you set for each video component.

    warpigs666
    Inspiring
    December 12, 2018

    These are console messages by the way.  I am working in HTML 5.

    And just to be clear, yes the file that it is giving me a 404 for is in the proper folder, and yes I triple checked and reuploaded.