Skip to main content
Participant
May 14, 2025 9:14 AM UTC
Question

Problem Importing .MOV Video into Animate

Hi everyone! I'm having a problem importing .mov video files into Animate. No matter which video I try to import, I keep getting the following error:
"One or more files were not imported because there were problems reading them."
The videos were created using transparent .png sequences, and transparency is important—I need to preserve it.

I’ve tried all possible QuickTime encoders (Apple ProRes 4444), but none of the .mov files can be imported into Animate.

I'm using the old Animate version 2.0.3 (Build 25487). Could that be the reason ?

11 replies

maho_saAuthor
Participant
May 23, 2025 10:30 AM UTC

Thank you all! Just one more question. Is it possible to make .FLV with On2 VP6 video codec with a more modern tool besides the CS6 package?

Translate
kglad
Community Expert
Community Expert
May 23, 2025 2:28 PM UTC

have you tried exporting to ame and publishing with that codec?

Translate
maho_saAuthor
Participant
Jun 3, 2025 7:50 AM UTC

In the version of AME that I have (14.0.2), I don't have the option to export to .FLV format with this codec at all.

Translate
Firewood:D
Inspiring
May 16, 2025 1:59 AM UTC

Animate does not support the import of MOV format. If needed, you can import a PNG sequence。

Translate
kglad
Community Expert
Community Expert
May 14, 2025 2:26 PM UTC

as3 or html5?

mac or pc?

Translate
maho_saAuthor
Participant
May 15, 2025 7:52 AM UTC

AS3. PC. I just tried importing it with the HTML5 platform, but I’m getting the same error.

Translate
kglad
Community Expert
Community Expert
May 15, 2025 11:35 AM UTC

upload one of the problematic mov's and post a link here.

Translate