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gennadyk29304916
Participant
February 11, 2020
Question

Problems with Pen Pressure on Dual Monitor setup (4k+hd).

  • February 11, 2020
  • 1 reply
  • 470 views

UPD: Sorry for bothering. After wacom drivers reinstallation, everything goes back to normal. But it was very strange.

 

I've got this setup:

Win 10, Cintiq 22(not Pro version, res 1920x1080) + 4k display (res 3840x2160) as my main screen.

Everytime i launch Adobe Animate 2020 my Cintiq just freezes. It registers movements and clicks, but the cursor is dead. To fix this each time after i starting Animate i have to restart my wacom drivers to be able to move cursor again. However, brushes are acting weird (stroke will appear after a two seconds i started it if i move slow, short strokes are not showing at all), i missing pen pressure, and the windows pops up when i pick my brush tool:

In Photoshop and Autodesk Sketchbook everything is fine.

Is there any solution to get things right without getting rid of my primary 4k display?

 

This topic has been closed for replies.

1 reply

Community Expert
February 12, 2020

Have you tried older drivers?

gennadyk29304916
Participant
February 12, 2020

No, I thought the problem was not on the Wacom side, but the Adobe. And maybe it was, I noticed this problem after latest Animate updates. Anyway reinstalling wacom drivers helped.