PROGRAM ANIMATE 2019 DOES NOT OPEN ON WINDOWS 10

HELLO,

I NEED HELP. I JUST START USING MY LAPTOP (not new, lenovo yoga) WITH MY ADOBE SUITE, I ONLY HAVE PHOTOSHOP AND ANIMATE 2019, AFTER THE PROPER INSTALATION OF CREATIVE CLOUD, PHOTOSHOP WORKED WELL WITH NO ISSUES, BUT WHEN I TRY TO OPEN ANIMATE 2019, IT CLOSES AUTOMATICALLY WITH NO ERROR MESSAGES OR SO, I ALREADY FOLLOWED ALL THE TROUBLESHOT GUIDE REGARDING THIS PROBLEM BUT NOTHING WORKED, I AM STILL HAVING THE SAME ISSUE, I CAN NOT USE THE PROGRAM.

PLEASE HELP ME.

THANKS IN ADVANCE

PABLO