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sarahg87509211
Participant
February 25, 2018
Answered

Program crashed while saving and I can't find the file anywhere, is it gone?

  • February 25, 2018
  • 2 replies
  • 722 views

I was saving an animation (which had been autosaving previously), and Animate CC crashed while saving the file. I've looked every in my computer, and I can't find anything, and nothing's coming up under open recent.

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Correct answer UDESCO

If you had already saved it before, even for once, with a specified name, the recovery file should be present at the same location where you saved the original file. A file named Recover_*your_file_name*.fla should be present.

If the file was never saved, it should be available at this location on Win machines:

%LocalAppdata%/Adobe/Animate CC 2018/en_US/Configuration/

(with a name like: Recover_Untitled*.fla)

2 replies

UDESCO
UDESCOCorrect answer
Participating Frequently
February 26, 2018

If you had already saved it before, even for once, with a specified name, the recovery file should be present at the same location where you saved the original file. A file named Recover_*your_file_name*.fla should be present.

If the file was never saved, it should be available at this location on Win machines:

%LocalAppdata%/Adobe/Animate CC 2018/en_US/Configuration/

(with a name like: Recover_Untitled*.fla)

kglad
Community Expert
kgladCommunity Expert
Community Expert
February 26, 2018

search your os drive for recover*.fla.

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