Program lagging and crashing

Question

I've been using adobe animate for about a week now and every day it seems to be getting worse and worse performance. I have recently installed 32gb of RAM on top of my prior 16gb, and found that the program tries to use about 40gb of ram for a file that isn't even over a kb in size. It doesn't feel right to me, but I don't care if the startup is weird if the program runs normal after, but it lags and struggles to do just about anything in the program (including sometimes freezing my whole computer). My CPU is a 6-core processor with a speed of 3.7GHz, which surpasses the system requirements as far as my understanding, so what am I missing? What could be causing this program to behave in this way?

Sauropodah · Accepted Answer

if everything is working well enough, don't do anything extreme. otherwise, assuming you can't reset, backup os drive data, reformat your os drive, reinstall your os, update your os and then install the cc app and then your adobe apps.

After that reset before I ran into more blue screens, but after a bit more tinkering I realized that it was a hardware issue that was messing everything up. I thought my RAM sticks were compatible but I don't think they were. Took em out and reset, and the program's working fairly better now.

kglad · Answer

do you see a problem with all fla file or just particular ones?

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded