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Participant
February 18, 2024
Question

reinstalling Animate to new device

  • February 18, 2024
  • 1 reply
  • 83 views

I have a new laptop and just  realized my Animate app is on Desktop and not on Web. So how do I transfer the app to my new laptop?

Thanks

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1 reply

kglad
Community Expert
Community Expert
February 18, 2024

do not transfer anything adobe, properly install it.

 

install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs.

 

if you have trouble downloading the cc desktop app or you see an error message when trying to install, make sure you have a compatible os (https://helpx.adobe.com/creative-cloud/system-requirements.html), and use the alternative download links at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html