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Reload all fonts every time i hit Text tool or double click on Text box

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I´m having this problem since last update. Everytime i click on a text box or select text tool it stops and Rainbow circle (Mac loading) start as it was rescaning all the fonts of the system. Then i can write an do whatever.. get out of a Movie Clip and hit Text tool again.... and start reload it again. Its crazy.

Do anyone knows the reason or have this issue?

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Community Expert

Community Expert

p.s. uninstall/reinstall won't reset preferences unless you select remove preferences during the uninstall.

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Community Expert

Community Expert

Another option would be to uninstall Adobe Animate and reinstall Adobe Animate and make sure you have the latest version 22.0.6.

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Community Expert

Community Expert

reset your preferences:

1.assign (if none now exist) a custom keyboard shortcut:

2.reset your preferences* (you should not give up on this until you've tried several times)

3.confirm you were successful by checking your keyboard shortcut was reset

if it's not, return to step 2

if it is reset, check if the problem is resolved

* press and hold Control+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) as you start Animate.

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