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Known Participant
Dec 29, 2022 11:47 PM UTC
Question

Replaced image not updating in published files

After replacing an image in a Fla file and publishing, the old image appears in the html, except scaled to fit the size of the original image.

I created a 300x600 web banner, then replaced the cta image with one that was 300x250 (images were double sized, then scaled to fit), but it still exports the old image, squashed to fit the new size.

Resetting publish settings, published templates to default, and exporting a spritesheet/texture or separate images doesn't solve the issue, neither does trying Animate CC 2022 and 2023, on different Macs, which I think rules out some sort of cache issue.

Copying the image from the stage to a new Fla file, and publishing that does work, and it appears fine.

 

File and published example is up here:

https://www.dropbox.com/sh/dqxd15cf2vyd4ue/AABzHlFj59gL_4m2g8YmyfJba?dl=0

 

This forum is giving me an error when uploading a .fla ("The attachment's test.fla content type (application/octet-stream) does not match its file extension and has been removed.")

 

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15 replies

kglad
Community Expert
Community Expert
Dec 29, 2022 11:52 PM UTC

clear the browser's cache.

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Known Participant
Dec 29, 2022 11:54 PM UTC

That is not the problem, tried multiple computers, and the image inside the published /images folder is different to the one on the stage.

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kglad
Community Expert
Community Expert
Dec 30, 2022 12:11 AM UTC

create a new directory 

 

save your fla with a new name in that new directory 

 

test your fla

 

any problem?

 

if not, upload the files in the new directory to your server after deleting the previous files.

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