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Participant
June 27, 2020
Question

Shortcut not working?

  • June 27, 2020
  • 2 replies
  • 339 views

Shortcuts are not working 

It works when I restart the program but it stops working a few minutes later.

like I need to press B button to use a brush or press Q to resize.

This topic has been closed for replies.

2 replies

Community Expert
July 7, 2020

Try a uninstall and reinstall. 

kglad
Community Expert
Community Expert
June 27, 2020

reset your preferences (and you might want to backup your shortcuts if you've customized a lot of them), http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html

or remove

Win:
C:\Users\\AppData\Local\Adobe\Animate CC \ and
C\Users\\AppData\Roaming\Adobe\Animate\\

Mac:
/Users//Library/Application Support/Adobe// and
/Users//Library/Preferences/Adobe/Animate//