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U
unidentified_
Participant
July 30, 2017
Question

Sign in Required for Trial Software

  • July 30, 2017
  • 2 replies
  • 490 views

So Adobe Flash Professional CC was installed onto my school laptop by the school. It used to work perfectly fine and I had no problems with it. However, today, when I opened it up, a notice came up saying 'Sign in Required' and talked about some things to do with trial software. It repeatedly asks me to sign in and when I do, says 'start trial for 30 days' or something like that. How do I get rid of it? It also previously had messages saying the serial number doesn't work and to uninstall and reinstall and that I had to sign in before 367967 days but now it's only the 30 days one.

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2 replies

Preran
Community Manager
PreranCommunity Manager
Community Manager
August 2, 2017

Can you try the solutions in this doc Stop Creative Cloud from reverting to trial mode and let us know if it helped? If your software was installed by an administrator, get in touch with the person for help.

Thanks,

Preran

kglad
Community Expert
kgladCommunity Expert
Community Expert
August 1, 2017

do you have the cc desktop app installed on your computer?

U
unidentified_Author
Participant
August 14, 2017

If by CC you mean Creative Cloud, then no.

Preran
Community Manager
PreranCommunity Manager
Community Manager
August 14, 2017

Did you try checking with your administrator that is in charge of licensing?

Thanks,

Preran

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