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ingrids84145697
ingrids84145697
Participant
July 8, 2018
Answered

Sound function when I try movie but when I publish it doesn't work

  • July 8, 2018
  • 2 replies
  • 230 views

Hi, I have an issue exporting sound to my html5 canvas project... when I try the movie ( ctrl + intro) I can hear the music that I put to my project but when I publish it, the music doesn't seem to be there.

How can I solve the problem?

Thanks

This topic has been closed for replies.
Correct answer ankushr40215001

Hey there,

Please follow the solution mentioned in this thread - Exporting flash file as .mov but audio is removed which seems to be worked for many other users facing the problem with audio not being exported properly.

Let us know if you still face issue so we can dog deeper into this.

Thanks!

Ankush

2 replies

ankushr40215001
ankushr40215001Correct answer
Inspiring
July 13, 2018

Hey there,

Please follow the solution mentioned in this thread - Exporting flash file as .mov but audio is removed which seems to be worked for many other users facing the problem with audio not being exported properly.

Let us know if you still face issue so we can dog deeper into this.

Thanks!

Ankush

kglad
Community Expert
kgladCommunity Expert
Community Expert
July 8, 2018

how/where are you testing your published html?

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