Split Audio Deleting Frames

Hello,

The 'Split Audio' function seems to have started deleting 5/6 frames before where I intended to split the audio.

If I right-click and split the audio on the highlighted frame, this happens:

This only seems to have started happening in the last day or so, and I can't think of any changes I've made that would have caused it.

Any help is much appreciated!

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Community Expert

Here is a good tutorial on how to work with Audio in animate. https://www.youtube.com/watch?v=zgvEqsfpVUI

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Community Expert

close and restart animate

if that fails, pick another workspace

if that fails, restart your computer

if that fails,

1.assign (if none now exist) a custom keyboard shortcut:

2.reset your preferences* (you should not give up on this until you've tried several times)

3.confirm you were successful by checking your keyboard shortcut was reset

if it's not, return to step 2

if it is reset, check if the problem is resolved

*

press and hold Control+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) as you start Animate.

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