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sabreawing
Participant
Apr 9, 2020 10:36 PM UTC
Answered

Surface Pen Inaccuracy in Adobe Animate

I was trying Adobe Animate on my Surface Pro (5th Gen) but I realized the pen was incredibly off while drawing. I haven't found this issue in literally all other software, including Photoshop, Clip Studio Paint, OneNote, and so on. It's just Adobe Animate. I don't believe it to be a calibration issue, and I tried turning down Smoothing on the brush, but that didn't work. Here's a video showing the paintbrush, pencil, and eraser tools-

https://www.dropbox.com/s/598ot3jowi5iqa1/Video%20Apr%2008%2C%2012%2002%2001%20PM.mov?dl=0

I was wondering if it could be the pen, since it's the Surface Pro 4 pen, but considering it works fine will all other software, I don't think that to be the issue, especially since that would be an expensive fix.

If anyone has any suggestions, please share! Thanks!

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n. tilcheff
n. tilcheffCorrect answer
Legend
Apr 9, 2020 10:51 PM UTC

Hi mate,

 

Everyone here knows it's Animate's fault and not your pen.

There are multiple topics a day.

The devs are working on it. Whether they will succeed the next time or not is unclear, but you will have to wait for an update and see.

 

Nick - Character Designer and Animator, Flash user since 1998 | Member of the Flanimate Power Tools team - extensions for character animation

5 replies

Participant
Jun 19, 2020 9:35 PM UTC

I'm having the exact same problem 😞

For me, it started after installing the WinTab drivers, and it was only the pen. If I used my finger to draw or even the mouse, it was accurate, but not the pen. I uninstalled the driver today, and my pen's working again, but my pressure sensitivity is gone again, which is the reason I installed the driver in the first place.

I hope this gets fixed.

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n. tilcheff
Legend
Jun 19, 2020 10:14 PM UTC

It already is fixed, mate.

 

Go to Edit > Preferences > Edit Preferences > Drawing and from Tablet Input choose Windows Ink (Beta) for your device.

 

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Nick - Character Designer and Animator, Flash user since 1998 | Member of the Flanimate Power Tools team - extensions for character animation
tonycomley
Known Participant
Sep 13, 2021 1:50 PM UTC

Over a year later and nope. Problem persists regardless of preferences.

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n. tilcheff
n. tilcheffCorrect answer
Legend
Apr 9, 2020 10:51 PM UTC

Hi mate,

 

Everyone here knows it's Animate's fault and not your pen.

There are multiple topics a day.

The devs are working on it. Whether they will succeed the next time or not is unclear, but you will have to wait for an update and see.

 

Translate
Nick - Character Designer and Animator, Flash user since 1998 | Member of the Flanimate Power Tools team - extensions for character animation