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jareds10138376
Participant
October 8, 2019
Question

System error sound plays when I try to save

  • October 8, 2019
  • 1 reply
  • 179 views

I reflexively press command+s to save, because Animate crashes so frequently. I recently updated to latest and now whenever I press command+s and there aren't new changes, my computer plays the error sound. This is incredibly annoying. To top it off, it plays the sound from my laptop speakers even though I have headphone plugged in.

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    1 reply

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    October 8, 2019

    reset your preferences by removing

     

    Win:

    C:\Users\<username>\AppData\Local\Adobe\Animate CC <version>\ and C\Users\<username>\AppData\Roaming\Adobe\Animate\<version>\

     

    Mac:

    /Users/<username>/Library/Application Support/Adobe/<Animate CC version>/ and /Users/<username>/Library/Preferences/Adobe/Animate/<version>/) 

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