TESTMOVIE AIR 23.0 ERROR!

Question

WHEN I TEST A MOVIE INSIDE ANIMATE CC, ALL IT DOES IS LET ME WAIT. I WAIT, AND ONLY AFTER 50 SECONDS IT OPENS THE TEST MOVIE.

HOW CAN I FIX THIS, I WORKED PERFECTLY BEFORE, I TRIED UNINSTALLING ANIMATE AND INSTALLING IT AGAIN, IT STILL DOES NOT WORK!

IF I TRY TO INTERRUPT IT WHILE IT'S OPENING I GET AN ERROR, LIKE THIS ONE:

Test Movie terminated.

Socket operation on nonsocket: configureBlocking

AND A MESSAGE ON THE SCREEN SAYING:

DEBUG LUNCH FAILED, DEBUG SESSION DETERMENATED.

I AM DEALING WITH THIS NONSENSE FOR MORE THAN TWO MONTHS NOW, I CAN'T DO WORK, I CAN DO ANYTHING.

WHY IS THIS HAPPENING?

kglad · Answer

reset your preferences -

or remove

Win:

C:\Users\<username>\AppData\Local\Adobe\Animate CC 2017\ and

C\Users\<username>\AppData\Roaming\Adobe\Animate\2017\

Mac:

/Users/<username>/Library/Application Support/Adobe/Animate CC 2017/ and

/Users/<username>/Library/Preferences/Adobe/Animate/2017/)

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