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Participant
May 31, 2019
Answered

text converted into symbol appears differently on another computer/phone

  • May 31, 2019
  • 1 reply
  • 321 views

Hello,

I've created a html5 banner, converted the texts into symbols but it is appearing differently on the client's computer.

Why is that?

Even on my phone it runs perfectly, so I'm assuming it couldn't be a font installation issue.

Thanks for any ideas.

This topic has been closed for replies.
Correct answer JoãoCésar17023019

Hi.

If you're using dynamic text fields, you cannot rely on the user having the font you're using installed on the his or her device.

There are three solutions:

- Use static text fields because they're exported as raw vector shapes or bitmaps depending on your settings.

- Use web fonts:

Using Adobe Fonts in Animate

- Manually apply the @font-face CSS media rule:
@font-face - CSS: Cascading Style Sheets | MDN

Regards,

JC

1 reply

JoãoCésar17023019
Community Expert
JoãoCésar17023019Community ExpertCorrect answer
Community Expert
May 31, 2019

Hi.

If you're using dynamic text fields, you cannot rely on the user having the font you're using installed on the his or her device.

There are three solutions:

- Use static text fields because they're exported as raw vector shapes or bitmaps depending on your settings.

- Use web fonts:

Using Adobe Fonts in Animate

- Manually apply the @font-face CSS media rule:
@font-face - CSS: Cascading Style Sheets | MDN

Regards,

JC

Participant
May 31, 2019

Thank you!

JoãoCésar17023019
Community Expert
Community Expert
May 31, 2019

You're welcome!