Inspiring

Answered

Text in frame labels not readable

Forum|Forum|3 years ago
April 7, 2022
3 replies
538 views

Hello everyone.

I just installed Animate and when I insert a frame label, the text is not readable.
It's the first time it has ever happened. Does anyone have a solution for this?

Thank you

This topic has been closed for replies.

Correct answer ruiapolinario

Thank you for your replys.

It looks like it is a problem with my XP-Pen tablet monitor when it's connected to a mac.

When it was connected to a PC this didn't happen.

Go figure...

R

ruiapolinarioAuthorCorrect answer

Inspiring

Thank you for your replys.

It looks like it is a problem with my XP-Pen tablet monitor when it's connected to a mac.

When it was connected to a PC this didn't happen.

Go figure...

Illustrator and animator since Macromedia Flash 2.0

N

Nick Gioia

Community Expert

What about a uninstall and a reinstall?

R

ruiapolinarioAuthor

Inspiring

This is a clean install in a clean mac. I have already unsinstall and reinstall and still the problem persists...

Illustrator and animator since Macromedia Flash 2.0

kglad

Community Expert

reset your preferences:

1.assign (if none now exist) a custom keyboard shortcut:

2.reset your preferences* (you should not give up on this until you've tried several times)

3.confirm you were successful by checking your keyboard shortcut was reset

if it's not, return to step 2

if it is reset, check if the problem is resolved

* press and hold Control+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) as you start Animate.

kglad

Community Expert

restart your computer and recheck.

R

ruiapolinarioAuthor

Inspiring

Already done that multiple times. Didn't work 😞

Illustrator and animator since Macromedia Flash 2.0

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