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Participating Frequently
Jun 23, 2023 7:10 AM UTC
Question

The eyedropper tool is broken.

What exactly is broken. I used to be able to take color from anywhere in the document. For example, I could choose the desired color from a gradient on a closed layer. Or choose a color from the "Symbol". Now this function sometimes works, sometimes it doesn't. When working in a project for a long time, the color stops being selected. Clicking the eyedropper tool in the right place, it selects the white color. The ability to choose a color remains only with a divided object.

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8 replies

kglad
Community Expert
Community Expert
Jun 23, 2023 12:46 PM UTC

is your display/monitor scaling at 100%?

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Participating Frequently
Jun 23, 2023 1:08 PM UTC

Oh, really, this problem is only on the Cintiq 16. There the scale is 100%

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kglad
Community Expert
Community Expert
Jun 23, 2023 1:11 PM UTC

update your tablet's drivers.

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