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Known Participant
Aug 5, 2022 8:18 PM UTC
Answered

The project has stopped working, cannot be saved or exported

Hello. I have a problem. My project has stopped working. I don't know how to work in Adobe animate. Every time something went wrong. I have assembled a new computer for animations, i7 processor, 32 GB RAM, Fast SSD, etc. I create a new animation, I came to a certain point and the project does not work, if I edit something, I get an error while saving. Additionally, the project does not want to be exported to mp4 movie. It doesn't chew it into Media Encoder. The project has drawn characters + imported vectors. If anyone had any knowledge, you would love it

Regards

Grzesiek Tizzue 

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    kglad
    kgladCorrect answer
    Community Expert
    Aug 8, 2022 7:50 PM UTC

    no problem, but save with increasing version numbers.

    3 replies

    kglad
    Community Expert
    Community Expert
    Aug 6, 2022 4:38 PM UTC

    assuming there's no problem opening your fla, what error do you see when trying to save with new name?

     

    (eg, append _v000 to the file name).

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    tizzueAuthor
    Known Participant
    Aug 8, 2022 7:23 PM UTC

    Everything is ok. I reinstalled Animate and it started working. I'm sorry for the trouble

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    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    Aug 8, 2022 7:50 PM UTC

    no problem, but save with increasing version numbers.

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