Hi i recently got adobe animate and have not been able to open it since. It has been one issue after another. I thought maybe it was windows 10 that was the issue but it seems that is not the case as i downgraded to win 7.
Hello,
The problem is that the Update for Windows 7 (KB2999226) which is part of the Visual C++ Redistributable for Visual Studio 2015 failed to install.
Solution Install Windows Updates: Go to Start - Control Panel - Windows Update Check for updates Install all available updates.
After the updates are installed, restart your computer.
After the restart repeat the steps above again until no more updates are available.
Download the Visual C++ Redistributable:
For Windows 64-bit http://download.microsoft.com/download/9/3/F/93FCF1E7-E6A4-478B-96E7-D4B285925B00/vc_redist.x64.exe
For Windows 32-bit http://download.microsoft.com/download/9/3/F/93FCF1E7-E6A4-478B-96E7-D4B285925B00/vc_redist.x86.exe
Run the vcredist_x64.exe (64-bit) or vcredist_x86.exe (32-bit) according to what bit your machine is, and select uninstall > run the .exe again and select Install.
Regards,
Ankush
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