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HeydanAnimations
HeydanAnimations
Participant
Dec 5, 2020 12:56 AM UTC
Answered

Unable to create image buffer

What can I do when this happens? By the way, it happens when I put the pen pressure. I hope that experts can respond to me.

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n. tilcheff
n. tilcheffCorrect answer
Legend
Dec 5, 2020 4:13 AM UTC

I'd start by

updating Windows,

then the graphics driver,

then the tablet driver,

and finally installing the latest version of Animate separately to see if it happens there too.

 

Any of these might resolve the issue or not, so I'd restart the computer and check at every step. 

While Windows and nVidia drivers are generally quite well-tested and solid, tablet drivers for devices other than Wacom seem to suffer from all kinds of issues and so does Animate.

 

 

Nick - Character Designer and Animator, Flash user since 1998 | Member of the Flanimate Power Tools team - extensions for character animation
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7 replies

Nastaran2675075718j3
Participant
Oct 23, 2022 10:12 PM UTC

This has happened to me many times, but I still haven't been able to find a way to fix it. But when this happens my screen usually goes black and if I don't touch anything I can save my work but when I press anything on the keyboard or draw my screen goes black and this error appears and no matter what I do, I can't close it. There is still a way to save your project after this happens. Press Ctrl + S quickly and several times and press enter to save your project after several attempts

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kglad
Community Expert
kgladCommunity Expert
Community Expert
Oct 23, 2022 10:24 PM UTC

learn to save your fla files frequently with increasing version number appended.  ie, for project1, save project1_v000.fla, project1_v001.fla etc.

 

periodically close and reopen the most recent version to confirm it's not corrupted.  if it's not, you can delete previous versions.

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defaultddjkt2zyhfnt
Participant
Aug 18, 2021 3:48 AM UTC

That happens to me but it won't let me save the project, what can I do there?

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defaultphf5ph57gw0m
Participant
Sep 23, 2021 1:46 AM UTC

While it is a pain, I restart my dell labtop and it will pop up the unclosed animate tab. If you click cancel on the restart, it will put you back at animate where you can save. Although, the image buffer will reappear so you need to restart your computer.

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Anaszor
Participant
Dec 19, 2021 5:22 PM UTC

Man you're an absolute legend!!

i lost many files because i couldnt get past that annoying message.
cant thank you enough!!!!!

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n. tilcheff
n. tilcheffCorrect answer
Legend
Dec 5, 2020 4:13 AM UTC

I'd start by

updating Windows,

then the graphics driver,

then the tablet driver,

and finally installing the latest version of Animate separately to see if it happens there too.

 

Any of these might resolve the issue or not, so I'd restart the computer and check at every step. 

While Windows and nVidia drivers are generally quite well-tested and solid, tablet drivers for devices other than Wacom seem to suffer from all kinds of issues and so does Animate.

 

 

Translate
Nick - Character Designer and Animator, Flash user since 1998 | Member of the Flanimate Power Tools team - extensions for character animation
HeydanAnimations
HeydanAnimationsAuthor
Participant
Dec 6, 2020 7:00 PM UTC

Thanks! Your answer help me a lot!

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