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lostasset
Participant
Oct 9, 2018 11:23 PM UTC
Answered

Unable to Save Documents in Adobe Animate

I can't save my project in Animate. It tells me to change the file name or location, but neither of those options do anything. I've tried saving as .xml, I've tried uninstalling and reinstalling, I've tried using older versions, I've tried all recommendations I can find in forums and else where but can never save my projects.

I have a Windows 10 Surface Book with I7, External Hard drive with 4 TB, and my project includes a .png sequence.

The exact error is "unable to save the document as ___ Please try saving to a different file name or to a different location."

Thanks,

Jorel

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    chanaart
    chanaartCorrect answer
    Community Expert
    Oct 10, 2018 1:03 AM UTC

    save as or just save. Sometimes it does not like to save the same file it another one with the same name is open!

    chana

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    3 replies

    Preran
    Preran
    Legend
    Oct 11, 2018 7:41 PM UTC

    Let us know if the above solution helped you, or if you need more assistance. Feel free to reach out to us using this link Contact Customer Care

    Thanks,

    Preran

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    christine conley8
    Known Participant
    Dec 29, 2023 12:45 AM UTC

    The suggestion to "save as" worked when "save" would not. i don't understand, as there was not a document with another name, but at least it saved. 

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    chanaart
    Community Expert
    chanaartCommunity ExpertCorrect answer
    Community Expert
    Oct 10, 2018 1:03 AM UTC

    save as or just save. Sometimes it does not like to save the same file it another one with the same name is open!

    chana

    Translate
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