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Participant
April 14, 2021
Question

URL issue and MP4 export issue on os x

  • April 14, 2021
  • 2 replies
  • 337 views

Hello there! I have somme issues since month on OS X Catalina and Animate: impossible to export videos with Animate and I have this message when I use command+enter for publication too : "Erreur d’ouverture de l’URL 'file:////Users/davidcez/Documents/etc...".

I wonder if it's not some permission error on my hard drive, maybe Animate exporting file command seems not autorized?...However I already autorized all Creative Cloud App to access all my hard drive...

Any others ideas?!

Thanks!

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    2 replies

    kglad
    Community Expert
    Community Expert
    April 14, 2021

    you're welcome.

    kglad
    Community Expert
    Community Expert
    April 14, 2021

    create a new directory on your desktop

    save your problematic fla in that new directory

    export your video to that desktop directory

     

    any problems?

    Participant
    April 14, 2021

    My God! It's works! Is my previous destination file corrupted?

    kglad
    Community Expert
    Community Expert
    April 14, 2021

    it's probably not corrupted.  it just probably doesn't exist.  ie, there's most likely a typo in the path.

     

    and you can save your files some place other than your desktop.