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Known Participant
Nov 18, 2018 7:54 PM UTC
Answered

[Video] Bug: Animate CC 2019 Brush lag (not happening in photoshop)

Video of the issue:

Animate CC 2019 BrushLag - YouTube

Specs:

Wacom Intuos (driver 6.3.31-4)

GTX 980 (driver 416.94 11/13/2018)

i7 4770k

Windows 10

I'm using an intuos and after upgrading to 2018 and 2019, the brush strokes lag initially and cause hard edges on circles.

All drivers up to date and removed + re-installed.

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Preran
PreranCorrect answer
Legend
Nov 21, 2018 7:04 PM UTC

Thank you for taking care of the initial troubleshooting. I suggest getting in touch with tech support using this link Contact Customer Car for further investigation.

Thanks,

Preran

6 replies

Participant
Sep 20, 2020 12:48 AM UTC

hey everyone, try going to Edit > Prefrances > Drawing > Tablet Input and change it between wintab and windows ink! 
It worked for me 

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Participating Frequently
Jun 30, 2022 6:51 AM UTC

This fixed it. Thanks a lot!

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Participating Frequently
Sep 9, 2020 12:36 PM UTC

I have the same problem with Animate 2020. Please let us know if you have found a solution

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Participant
Nov 13, 2019 5:30 PM UTC

I have the same problem, please let me know if you found a solution

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Preran
PreranCorrect answer
Legend
Nov 21, 2018 7:04 PM UTC

Thank you for taking care of the initial troubleshooting. I suggest getting in touch with tech support using this link Contact Customer Car for further investigation.

Thanks,

Preran

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