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Gmzortea
Participant
February 6, 2018
Answered

Wacom Brush Tool Line Bug

  • February 6, 2018
  • 2 replies
  • 1615 views

This is a very weird problem. I'll try describing it as well as I can.

I use an One by Wacom tablet, and Animate CC. My problem happens only with the brush tool (the one with the B shortcut key)​.

When I start drawing a line, the only thing that comes out is a dot where I the line was supposed to start, so basically there is no line.

However, if I lean the pen and press the tablet very gently, the line actually comes out, I really don't know what to think about that.

I've already updated the pen driver, messed with it's configurations and nothing. I don't even know where to begin looking in the Animate options.

This topic has been closed for replies.
Correct answer Kurkkie

Found the culprit. It's Windows (sorry Adobe!). Rolled back from 1709 to 1703 and all's fine again. Turned of auto update for now. Hope it gets fixed soon.

2 replies

Kurkkie
Kurkkie
Participating Frequently
February 6, 2018

Hi, We have exactly the same problem, noted yesterday, not sure when it started exactly.

We have a Wacom Intuos Classis Pen & Touch working with Photoshop Elements 14 on a win10 computer (believe me, state of the art, not the issue).

Everything worked fine a couple days ago. The wacom and pen work just fine in paint. In Photoshop it works by pure chance, dots are fine, line works as it seems only with exact type of pressure.

I suspect an update on photoshop? Please advice.

This is very annoying, if no fix have to switch to other product.

Gabriel

Kurkkie
Kurkkie
Participating Frequently
February 6, 2018

Update, just found out that it's not pressure but having to "double tick". If I tick the pen on the tablet once and again right after and leave it on the tablet, it actually draws lines again. Mind boggling.

Could we have activated some sort of double click function (like mouse) in Photoshops by accident (key combination or something)?

Kurkkie
KurkkieCorrect answer
Participating Frequently
February 6, 2018

Found the culprit. It's Windows (sorry Adobe!). Rolled back from 1709 to 1703 and all's fine again. Turned of auto update for now. Hope it gets fixed soon.

_keyframer
Community Expert
_keyframerCommunity Expert
Community Expert
February 6, 2018

Hmmmm, what OS?

Animator and content creator for Animate CC
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