Wacom stylus Erase function on a side button is not working with Animate CC

Question

I am used to set Eraser on the side button on my Wacom Stylus.

Since my older Cintiq 21 doesn't work well anymore with Animate on Mac OS Sierra, I had to switch working on a Cintiq 22HD with the latest Wacom drivers installed, because apparently it's the only working Driver that Animate can work well with on Mac OS Sierra.

Well - not!!! Now the button Erase function is not working! It works only on the Eraser tip of the Wacom Pen, but sincerely - who is ever using this Eraser tip?! Button Eraser works fine on Photoshop and all other software, but not on Animate. I can't believe there are so many problems that are related only to Animate and Wacom!

please fix this, this is not a minor issue!

(iMac 21, OS Sierra, Animate 2018, Wacom driver 6.3.25-2)

Preran · Accepted Answer

Thank you for submitting your request. From what I know, the team collates all information about an issue before it starts investigating it. I know that the team is working very closely with Wacom to address reported issues, and also to ensure that future versions of Animate are supported on the OS.

Thanks,

Preran

AgrisCaurs · Answer

Still not solved in 2021. Would love if it worked.

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