Warped assets not being shown after saving (Ventura 13.2.1 MacOS)

Question

I got a crash trying copy pasting in animate 23.0. Ever since then, warped assets have been a pain to deal with. It's when I try to put them in a symbol it starts to give me problems, and keep in mind that that I have done this before with no problems. After saving a file with a warped asset as a symbol, it just turns invisible with no interaction. Please help as I haven't gotten it to work for over 2 months.

- Thanks

Mario_CR · Accepted Answer

I updated to the latest version, it still fails to work.

Noted, I followed the exact steps you did on the video and yes, I can even reproduce the problem on Windows.

The issue seems to come up when making a warped asset inside a symbol that is unused on stage. If you make the warp asset on the main stage first and convert it to symbol after then it looks like the program is able to retain its contents upon saving (video demostration below).

In short:

✗ Create symbol > Make drawing > Make warp asset = Disappeared asset.

✓ Make Drawing > Make Warp Asset > Convert to Symbol = Saved asset.

Just to be clear, I'm not saying this is normal behavior, it is a bug without a doubt however this a workaround you can try in the meantime until it gets fixed.

Nick Gioia · Answer

Animate hasn't been updated for Ventura yet.  https://helpx.adobe.com/download-install/kb/macos-ventura-compatibility-common-issues.html

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