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Banung5FEF
Participant
June 1, 2021
Question

Warped object are missing

  • June 1, 2021
  • 4 replies
  • 736 views

I make  character animation using warp tool in Adobe Animate version 21.0. Everytime the file is re-opened, all the warped objects in the stage are missing. They reappeared after I copy-pasted them into a new layers. Is there any permanent solution for this problem?

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    4 replies

    A
    Adobe Employee
    arvind_bv
    Adobe Employee
    January 13, 2022

    We are not able to reproduce the issue. Please provide below details for investigation.

     

    1. Which build no. are you using in 21.0?

    2. Are you using Windows or Mac machine?

    3. Can you please update to latest version of animate available in CCD i.e., 22.0.2.168 and check if the issue exists. If Yes, can you provide a sample file with us to investigate on the same.

     

    Please note: In latest version 22.0.2 assets are automatically converted to Bitmap once it is warped. To retain vector please uncheck the below preferences as shown in the screenshot.

     

     

    V
    v226225302qdm
    Participant
    January 12, 2022

    Oh, yea. it happens to me too. Im glad I found this. Just tryed the copy-paste and it worked. But yea need better solution for this.

    Using version 22.0.2      build: 168

    A
    Adobe Employee
    arvind_bv
    Adobe Employee
    January 13, 2022

    1. Are you using Windows or Mac machine?

    2. Can you provide a sample file with us to investigate on the same.

    N
    Community Expert
    Nick GioiaCommunity Expert
    Community Expert
    June 3, 2021

    Upgrade to adobe animate version 21.0.6.

     

    V
    v226225302qdm
    Participant
    January 12, 2022

    it's still there. I am using version 22.0.2  build: 168.

    And have the same problem. Warp assets disapear from the stage after reopening file.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    June 1, 2021

    assign a custom keyboard shortcut if nothing custom currently exists in your animate settings

    reset your preferences, https://helpx.adobe.com/animate/using/set-preferences.html

    confirm your preferences have been reset by checking that custom shortcut has been reset.  if not, retry resetting

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