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Participating Frequently
Nov 16, 2022 11:01 AM UTC
Answered

What has happened to Animate?

The program auto-updated and now I just get a blank screen. 

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    Nick GioiaCorrect answer
    Community Expert
    Nov 16, 2022 2:13 PM UTC

    Have you tried to uninstall adobe animate and reinstall it? Sometimes a fresh install works better than an update.

    3 replies

    Myra Ferguson
    Community Expert
    Community Expert
    Nov 16, 2022 11:03 PM UTC

    By "blank screen" do you mean that it's white? If so, the following page might help:

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    _keyframer
    Community Expert
    Community Expert
    Nov 16, 2022 2:56 PM UTC

    It's the new minimalist UI and through the aid of Sensei and AI technology, you just wave your hands in front of your monitor and think of what you want to animate and let the magic happen 😉

     

    Or actually better yet, do what Nick said; uninstall (inlcuding preferences ((thanks kglad) and try a fresh install).

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    Animator and content creator for Animate CC
    Nick GioiaCommunity ExpertCorrect answer
    Community Expert
    Nov 16, 2022 2:13 PM UTC

    Have you tried to uninstall adobe animate and reinstall it? Sometimes a fresh install works better than an update.

    Translate