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Participating Frequently
Nov 9, 2022 11:41 AM UTC
Question

When I click on a text box Adobe Animate locks up for 30 seconds to a minute.

I'm running the latest version of Animate on a Mac (Monterey 12.6)

Every time I click on or try to edit a text box, the program hangs / locks up for up to a minute or two. It's maddening.

Any suggestions on how to resolve?

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    5 replies

    kglad
    Community Expert
    Community Expert
    Nov 9, 2022 3:53 PM UTC

    save your fla with a new name in a new directory.

    restart your computer

    open the fla in the new directory

     

    does it still hang?

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    Participating Frequently
    Nov 10, 2022 3:05 AM UTC

    Yes it does. This is an ongoing issue with all FLA files for a while now.

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    kglad
    Community Expert
    Community Expert
    Nov 10, 2022 4:00 AM UTC

    define a custom keyboard shortcut 

    reset your preferences*
    confirm the preference reset by checking the shortcut was reset

     

    if it was, check the problem 

    if it was not, retry the preference reset

     

    *

    https://helpx.adobe.com/animate/using/set-preferences.html

     

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