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Participating Frequently
November 9, 2022
Question

When I click on a text box Adobe Animate locks up for 30 seconds to a minute.

  • November 9, 2022
  • 1 reply
  • 161 views

I'm running the latest version of Animate on a Mac (Monterey 12.6)

Every time I click on or try to edit a text box, the program hangs / locks up for up to a minute or two. It's maddening.

Any suggestions on how to resolve?

    This topic has been closed for replies.

    1 reply

    kglad
    Community Expert
    Community Expert
    November 9, 2022

    save your fla with a new name in a new directory.

    restart your computer

    open the fla in the new directory

     

    does it still hang?

    Participating Frequently
    November 10, 2022

    Yes it does. This is an ongoing issue with all FLA files for a while now.

    kglad
    Community Expert
    Community Expert
    November 10, 2022

    define a custom keyboard shortcut 

    reset your preferences*
    confirm the preference reset by checking the shortcut was reset

     

    if it was, check the problem 

    if it was not, retry the preference reset

     

    *

    https://helpx.adobe.com/animate/using/set-preferences.html