When I open Animate project (previously created on Mac) on my Windows PC, text elements changes

Question

Hi everyone,

could you please help me with the following issue?

I have previously googled the topic, hoping to find the solution, but it seems to me that I am the first person ever to face this problem 🙂

Here is the problem:

My colleague works on Mac, while I work on PC with Windows. We both work with latest version of Adobe Animate.

When my Mac-colleague creates an Adobe Animate project, he can save it and open it again without a problem.

BUT: When I open the same project, I see that all text elements changed. It seems that text lines moved down and line spacing is bigger.

Here is an example.

This is how the project looks like on Mac.

This is how the same project looks like, when it is opened on Windows.

The problem remain swhen opening project both Mac→PC or PC→Mac. I mean, when my Mac-colleague opens Animate project previously created on my Windows PC, the text elements change aswell.

This issue is quite a big deal for us, since it makes any cooperation quite difficult...

It could be caused by the font file, but we tried this with many different fonts and the problem remains. Only Arial seemed to be OK for both of us...

Has anyone ever faced the same problem? Are there any solutions?

Thank you for your help.

Charlie Bickett · Accepted Answer

Hi! I just responded to that similar issue a user was having with Adobe XD, I have a solution for this! This will be mostly quoted from my reply there.

Modern fonts include unique values for Accent/Decent on both Windows & Unix. These properties cause weird rendering differences if they don't match. ( No idea why they still do this... ) An easy way to fix this issue is editing the font file with the opensource font editor, fontForge!

Upon opening your font, navigage to Element/Font Info...

Next click on OS/2, and the Metrics tab. These values cause the differences in rendering.

From here, we'll want to change the Win values to match the HHead values, aswell as disabling all offsets.

Win Ascent = HHead Ascent
Win Descent = Absolute Value of HHead Descent

Then confirm the edit with "OK".

Finally, go to File/Generate Fonts... and export your fixed font!

Install this same font on both computers, and see if the issue is gone!

The artists at my work had to deal with this issue for years, and as far as I can tell it fully fixes the issue!

Below is a .FLA made first on Mac, moved to Windows with a before and after of the same font. Works for me!

avid_body16B8 · Answer

In my experience there are always differences for fonts between PCs and Macs even if the font name is the same. I have been working with Mac people for years and I am a PC user. I suppose it is the way fonts are created but I am not exactly sure. I know that it happens for AI, PSP, and ANCC for sure.

But as kglad says fortunately you can tweak fonts with the font panel until you have what you want. Of course, now, what will happen when you co-worker opens it on his Mac again, would be an interesting thing to know!

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