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guest34nl
Participant
June 5, 2022
Question

when using adobe animate application, when I ctrl+s to save my project and I want to use ctrl+enter

  • June 5, 2022
  • 1 reply
  • 422 views

Hello, when using adobe animate application, when I ctrl+s to save my project and I want to use ctrl+enter feature, the application freezes and closes. I cannot save my project because it is closed and I have to start the project from the beginning every time. This situation is a waste of time for me, I want this error to be resolved

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1 reply

_keyframer
Community Expert
_keyframerCommunity Expert
Community Expert
June 6, 2022

Can you explain your exact steps? I've read your post 3 times and I still don't understand your process.
You say to ctrl+s to save your project, then press ctrl+enter resulting in an application crash that somehow reverts your document to a state before the last save command. Never heard of this as a practice by anyone but also, it doesn't make sense how it somehow ignores the last save command and reverts back to when the doucment was created. 
I'm sure I have misunderstood what you are doing to cause this. When you press ctrl+s and it saves, what happens when you close the document and re-open it? In other words, don't press ctrl+enter.

Animator and content creator for Animate CC
G
guest34nlAuthor
Participant
June 6, 2022

For example, I use animate for 15 minutes and save 2 times in 15 minutes. On my 3rd save, the saving screen appears and the application gives an error. The next time I open Animate, I return to where I saved the 2nd time. This problem also occurs when Animate autosaves.

D
Community Expert
DeanUtianCommunity Expert
Community Expert
June 6, 2022

Afew questions to further understand what's happening.

Is it always on the third save that your Animate crashes?

Does it also crash if you save from the File menu?

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