Why do all the set shortcut keys sometimes fail and disappear?

I have set some shortcut keys according to my own habits, but occasionally the customized shortcut keys are cleared and must be reset. Why is this?

This topic is closed to new replies. Start a new post to keep the conversation going.

Community Expert

something on your computer (eg, av) is deleting or corrupting them.

Translate

Inspiring

This is really weird, it happens randomly and I can't pinpoint where it's causing it, but it's always frustrating when it happens.

Translate

Community Expert

at least, backup your file to make it easy to restore.

Translate

Sign up