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Participant
Mar 8, 2023 3:49 PM UTC
Question

Why does Animate not work on MacBook Pro 2021 (M1 Pro chip)? Help please!

Why does Animate not work on MacBook Pro 2021 (M1 Pro chip)? Help please! Doesn't open old .fla files or even start up when opening from Creative Cloud.

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    2 replies

    kglad
    Community Expert
    Community Expert
    Mar 8, 2023 4:42 PM UTC


    uninstall animate app including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

     

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    Joseph Labrecque
    Community Expert
    Community Expert
    Mar 8, 2023 4:32 PM UTC

    It must be some other issue as I'm running it on an M1 right now. Maybe try uninstall/reinstall or kill your preferences.

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