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JohnJackG
Inspiring
February 25, 2022
Answered

Why is Animate exporting video as VR?

  • February 25, 2022
  • 1 reply
  • 1182 views

This is a problem that just started happening, for no reason..

 

When telling Animate to publish to a video, say, H.264/High Quality 1080p, no matter what I choose in the export settings, it always generates a VR video file as the end result.

 

This wasn't happening for me two weeks ago, but now it's happening.  I tested several formats, and the only one that seems to output a non-VR output is when I choose 'animated gif' as the format, but that's not feasible for my projects.  I need this to work like it always has.

 

I've looked through everything that I could find online that mentions how to generate a VR file, and nothing seems to shed light on the problem I'm having.  Help!

    This topic has been closed for replies.
    Correct answer joejoe_jack

    Thanks for the pointer, but, I never changed that setting, and when I viewed it as you showed, it was unchecked.

     

     

     

    Also, H.264 / Match Source High Quality is all I've ever used for these videos.  I'm very puzzled why this just started happening.  I cannot post our newest ad campaign online because of it.


    I have experienced this bug in media encoder before. Try checking and unchecking Video is VR before closing the dialog.

    1 reply

    N
    Community Expert
    Nick GioiaCommunity Expert
    Community Expert
    February 26, 2022

     export as a .mov file then take it into media encoder then export it as an H.264 .mp4 I should fix your problem.

      J
      JohnJackGAuthor
      Inspiring
      February 27, 2022

      Thanks for the response.  I'll try this.

       

      Can you tell me why this suddenly started happening?  It wasn't happening before.  I used to be able to export directly to .mp4 and it was a normal video.

       

      I've looked at the meta data and there's nothing in there to tell it to go 3d or vr view.

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