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Participant
February 25, 2023
Answered

Adobe Podcast AI (Audio Enhancer) is currently down.

  • February 25, 2023
  • 12 replies
  • 19830 views

I have used Adobe Podcast Audio Enhancer AI in the past, and it is incredible - absolutely love it. But since yesterday, it is not working. I will upload an audio file, it will process for ~10 minutes, and then I will receive a message that the AI failed to process the file. I have tried .WAV and .mp3 files of varying sample sizes/bitrates, but still receive the same error message. 

 

I Googled the issue to see if I am doing something wrong, and found a forum with posts from several individuals within the last 6 hours all reporting to have the same issue.

 

I hope this is fixed ASAP, I need to use the AI for a project that I am working on. Thanks!

Correct answer Bill33068176pjjc

Same here.

12 replies

Henrik Heigl
Community Expert
Community Expert
February 25, 2023

Hi,

 

for me its working fine (Germany). Maybe in a few hours or in 1-2 days its working better. It also can be a more general internet or regional problem. Hope it helps.

 

regards,Henrik
Participant
February 26, 2023

Hi all, 

It is up and working again for me as well. I checked the forum mentioned in my original posting, the lead designer on the Adobe Podcast team replied a few hours ago and mentioned they had an issue and are getting it resolved. I just tested it and it is working again.

 

Thank you all for your help!

-Jared Gehman

kglad
Community Expert
Community Expert
February 26, 2023

good to hear.

kglad
Community Expert
Community Expert
February 25, 2023

<moved from cc desktop >

SteveG_AudioMasters_
Community Expert
Community Expert
February 25, 2023

Well, it's certainly working fine here... (in the UK)