Skip to main content
Jason Barrel
Jason Barrel
Participant
May 7, 2023
Answered

A strange question: After upgrading, I can't see the Camera Raw window in Photoshop anymore.

  • May 7, 2023
  • 1 reply
  • 343 views

Everything was fine with the old version, but after Cloud automatically upgraded my Camera Raw to version 15.0, when I select Camera Raw in Photoshop, I can't see the related pop-up window anymore. At this point, clicking the left mouse button produces a "ding" sound, indicating that it cannot be selected. Then, except for pressing the Enter key or ESC key to exit this state, no other keys work. It feels like the actual window has popped up and the "Cancel" option is highlighted, but I just can't see it. Now, Camera Raw has been upgraded to 15.3, but my problem still exists. Reinstalling Photoshop doesn't solve the issue; only downgrading and installing Camera Raw 14.5 can make the related window reappear.
Could an expert please help me understand what's causing this situation?

This topic has been closed for replies.
Correct answer Per Berntsen

The Camera Raw window has probably moved off screen somehow.

Try resetting the preferences. In Photoshop, go to Edit > Preferences, then click Camera Raw with the Shift and Control keys pressed. Click Yes in the dialog that appears.

 

1 reply

Per Berntsen
Community Expert
Per BerntsenCommunity ExpertCorrect answer
Community Expert
May 7, 2023

The Camera Raw window has probably moved off screen somehow.

Try resetting the preferences. In Photoshop, go to Edit > Preferences, then click Camera Raw with the Shift and Control keys pressed. Click Yes in the dialog that appears.

 

    Jason Barrel
    Jason BarrelAuthor
    Participant
    May 8, 2023

    Thanks a lot Berntsen, your suggestion is very effective, it works now.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices