Skip to main content
Known Participant
May 22, 2021
Question

ACR 13.2 Not Installed

  • May 22, 2021
  • 1 reply
  • 291 views

Creative Cloud says that ACR 13.2 is installed, but RAW files open in 12.4  I uninstalled CS5, and Bridge 2021, per the instructions of other potential solutions, but still no luck. Any ideas?

This topic has been closed for replies.

1 reply

TheDigitalDog
Inspiring
May 22, 2021

On my Mac (you didn't specify OS) the path is:

/Library/Application Support/Adobe/Plug-Ins/CC/File Formats

Check there. 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
GDBartAuthor
Known Participant
May 22, 2021

Thank you. I'm running Mojave...10.14.6. The ACR plugin in the path you specified is v12.4, yet Creative Cloud is telling me that I'm "Up To Date" with v13.2

Participant
May 23, 2021

Same deal with me. ACR says I'm up to date on the cloud, but I can't open it. When I try to "Open in Camera Raw" from inside my updtated bridge, it DOES open, but without the toolbar. Can you help?