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Question

ACR 6.1 Final release - STILL WON´T INSTALL!

Forum|Forum|15 years ago
June 1, 2010
9 replies
34239 views

PS gives message that CameraRaw 6.1 is avaiable, and there´s also an update for Bridge.

BUT THE UPDATE WON´T INSTALL, claiming another instance of Update is running. But there is no other instance running!!!

I´ve checked over and again, I´ve rebooted, I´ve searched and cleaned the registry, I´ve disabled all update services for other software and so on - and the damn thing still won´t install on my Windows Vista 32bit machine!

Uninstall CS5 and re-install? Don´t think so! I have the update version and have uninstalled previous versions so in order to re-install CS5 I´d have to install CS4 first (provided I can even find the proper key...) and then install CS5 and uninstall CS4 again and spend a couple of hours manually going through the registry to delete entries that haven´t been cleaned up and then hope the problem would be solved?

GIVE ME A BREAK!

Adobe fix this or send my money back!

This topic has been closed for replies.

D

dom.lacouture

Participant

Just found another possible fix (Windows XP SP3)!

I've installed CS5 Trial today and then ACR 6.2 (got the "Updater already running" error) and tried all fixes given here, none worked...

From desperation, I tried one last trick : my ACR 6.2 installation package was on an USB key, so I copied it locally under C:... It worked!

O

odikies

Participant

Hi !

Download "Camera_Raw_6_1_updater.zip"

Extract content with 7z (or whatever...)

Open folder "payloads"

Open folder "AdobeCameraRaw6.0All-210510124504"

Extract content from .zip file "Assets2_1.zip"

Rename "1003" to "Camera Raw.8bi"

Copy & Paste overwriting existing file in "\Program Files (x86)\Common Files\Adobe\Plug-Ins\CS5\File Formats\"

Open folder "AdobeCameraRaw6.0All-x64-210510130426"

Extract content from .zip file "Assets2_1.zip"

Rename "1002" to "Camera Raw.8bi"

Copy & Paste overwriting existing file in "\Program Files\Common Files\Adobe\Plug-Ins\CS5\File Formats\"

Et voilà ! Works like a charm !..

Feel free to give some feedback if that (or any other solution) helped.

O

odikies

Participant

Hi !

Has anyone tried to manually replace both (x86 & x64) "Camera Raw.8bi" files ? It's a bit of work, unzipping the updater's content... renaming the content (1003 for x86 and 1002 for x64) of both "Assets2_1.zip" for x86 and x64 and renaming those to Camera Raw.8bi and then copying them to their respective folder (overwriting the old ones, of course) :

\Program Files (x86)\Common Files\Adobe\Plug-Ins\CS5\File Formats\Camera Raw.8bi
\Program Files\Common Files\Adobe\Plug-Ins\CS5\File Formats\Camera Raw.8bi

Anyway, it seemed pretty simple and works for me. I now can import, open and work my RAW files (RW2) from my Lumix G2...

Do excuse my poor english...

A

adcdef

Participating Frequently

But Camera RAW files are not available as a single file. I used to use the

same method as you described upto PSCS4. Now the Camera RAW comes with an

installer and that is what is causing all the problems. Or..... Hey where

did you get the Camera RAW File from ????? . How did you "unzip" the

updaters content ? I tried a free utility called "Universal Extractor", but

it was unable to extract the contents from the installer. Could you please

enlighten us how you extracted the Camera RAW file. It could be useful

because I feel that Adobe is going to give an installer withh all future

updates. Regards.

I

IssemanAuthor

Participating Frequently

Hi there adcdef;

as I have described earlier in this thread, the easy way to get the CameraRaw.8bi file is to download the update for PS Elements. The same way you d/l the file with earlier versions of Photoshop.

The Elements d/l also comes with an .exe file that installs the lens profiles.

V

vern_harris

Participant

I can't install ACR 6.1, keeps telling me to close Bridge, Bridge not open. Tried rebooting and installing with above the installed patch, with no luck.

Really really upsetting.

Vern

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Anonymous

Have you looked in the Processes Tab of the Task Manager for any instance of bridge.exe? The autoload bridge feature screws up a lot of operatons when Bridge is hiding in the background.

A

Anonymous

Another workaround to this issue:

1. Go to control panel

2. Open the administrative tools (switch to classic mode if you cannot see administrative tool)

3. Open services

4. Check for the service named "Workstation"

5. Start the service (Right click start) if it is in stopped state.

Those you have already resolved the issue by replacing the files (as mentioned in my post above), it would be great help in building more understanding towards the issue, if you can just check if the "Workstation" service is off in your machine which was facing the issue.

Regards,

Pronil

M

michele civelli

Participant

For Mac users

The error log seems to point to ERROR: 1 Unable to get permissions of "/Applications/Adobe/AdobePatchFiles"

I checked my Application folder and I had an old text file called "Adobe"

I deleted and create a new empty folder "Adobe"

I tried the updater again and at this point it was able to use this new folder

and complete the update both for ACR 6.1 and Bridge 4.0.2

Yohoo!

Done!

Mic

A

Anonymous

Deleting the adobe text file and adding an empty Adobe folder worked for me - running OSX 10.6.4. Thanks.

So the problem is not OS junk, but an Adobe junk file from March 25, 2005. The engineers who designed the upgrade software haven't upgraded through a long series of Adobe products.

Someone needs to get this fix into general circulation.

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Anonymous

Oh, unfortunately, you hit across the rare known issue. Update does not apply if any file named 'Adobe' is present in parellel to the place where the application is installed, eg: /Application.

This is an OS rule that you cannot have file and folder name same in same location and while applying update, update needs to create a folder named "Adobe".

Regards,

Pronil

S

sjprg

Participating Frequently

I have installed on 6 PCs of different manufacturers and 2 Macs with NO problems. I suggest that you try a CLEAN install of your OS. I would be willing to bet that you have junk in your systems, and its not from Adobe.

I

IssemanAuthor

Participating Frequently

How much are you willing to bet, and how do you propose to send the money?

A

And_

Participating Frequently

In the meantime Bridge update 4.0.1 as well as ACR 6.1 became available at adobe.com for manual downolad and installation.

But on my PC installation failed, same situation as before, see thread "CS5: Installing Bridge update 4.0.1 does not work" in Bridge forum (Win). So currently no way to update my application :-(

M