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Known Participant
December 14, 2018
Question

ACR presets missing

  • December 14, 2018
  • 14 replies
  • 23053 views

With the most recent updates to Bridge/PS/ACR, some of my presets have disappeared from Camera RAW.  The actual files are still in the correct folder, but are no longer recognized by ACR.  If I try to load them manually, I get the following error: Unable to load raw conversion settings.  The Camera Raw settings in the selected ".XMP" metadata file are not compatible with this image.

Very frustrating since I use many of these presets.  Any suggestions on how to make them compatible again?

    This topic has been closed for replies.

    14 replies

    missaf47009333
    New Participant
    February 10, 2022

    I found the big issue to this problem.

    Adobe started with an AI feature.

    To see all the presets you imported ( or placed in the right bin) just ' open' your preset window in ACR> Then go to the three dots button that is a drop-down toggle menu, and select " Show partially compattible presets'' .

     

    After clicking this button you should now be able to see all your filters ;).

     

     

     

     

    garymak
    Inspiring
    June 24, 2020

    Same problem!!!! Adobe's done it again!  Took something that everyone depends on and threw it out or hid it.  Where are the PRESETS in Photoshop RAW????  I drop my RAW files into PS, it opens up in PS RAW, and I select one of my 70+ presets.... there's not even a preset MENU now, let alone my presets! Ugh! Adobe strikes again!  This is a good example of why "subscription" based software "rental" is NOT a good thing.  You wake up one day, and everything's different and you can't go back!


    UPDATE AND SOLUTION: After a very frustrating chat session -total waste of my time - with Adobe, and installing previous versions of PS, I went back to the chat line and got an agent who knew what he was doing.  First, DON'T upgrade to the latest version of PS.  Next, he sent me a link to a DMG (for MAC users) for a "Clean Up" tool and we "Cleaned Up" Camera Raw (uninstalled.) Next, he sent me a link to the previous version of Camera RAW and I installed it (PS must be closed, of course.)

     

    Now CameraRAW version 12.2.1.417 and PS 21.1.3 are working fine.

     

    Here's the link to the above, but you're on your own:

    With PS closed, please use this cleaner tool and remove Camera raw only: https://swupmf.adobe.com/webfeed/CleanerTool/mac/AdobeCreativeCloudCleanerTool.dmg

     

    Then install the previous version of CameraRaw:

    Please click on this link to download version 12.2.1: http://download.adobe.com/pub/adobe/photoshop/cameraraw/mac/12.x/CameraRaw_12_2_1.dmg

     

     

    New Participant
    July 25, 2019
    New Participant
    October 5, 2019
    If anyone is still having this problem, there is a switch in LR and PS called " Hide partially compatible Presets" The default seems to be on. hover over the group you are having problems with, right click, and then turn the switch to "Do not Hide Partially Compatible Presets" They should all turn up, but some will be a slightly different shade, but should work ok..
    michellem60442192
    New Participant
    December 6, 2019

    this worked for me, thank you! 🙂

    New Participant
    July 23, 2019

    I also ran into this issue: very frustrating. I found all of the information here incredibly useful (thank you everyone!).

    This information might be helpful explaining what's happening (ie. the files likely didn't get converted over with the update):

    Adjust color rendering for your camera in Adobe Camera Raw

    What I did try was importing a zip file of my presets and it appeared to work on the batch I imported (see the «Import profiles and presets» section in the link above).

    Participating Frequently
    March 21, 2019

    Hey there, i was looking for a solution for more than a year. I found the problem and fixed it. But its stupid.

    The problem is adobe. They hide all presets if you don't have the right CameraProfiles. So what i did, i converted all my CameraProfiles (.dcp) for my leica m10 because vsco didn't have those at the beginning.

    This means that you have to convert you dcp to a xml, change the value and reconvert it again. That is really a lot of work and doesnt make sense. And it doesn't work for jpegs. So i cannot use any of my filter for jpgs anymore. =( Another way is to open your filters with a raw from an older camera and reset the camera profile there.

    As soon as you get a new camera you cannot use camera raw presets anymore if you can't get the new CameraProfiles.

    The only longtime solution is, that adobe reset that single small line of code in their update. =/ Really annoying that your whole workflow doenst work anymore.

    I reported it to adobe and they told me that they didn't change it. But now that i found the solution and the mistake i know they did. Maybe this help you guys.

    Dianne_Lynette
    New Participant
    February 1, 2019

    Hellooo!

    I had this problem too.

    I found if I opened a photo in ACR taken on my old nikon it would only show me nikon VSCO presets.

    But if I opened a photo from my new sony it wouldn't show me any presets.

    My VSCO presets are old and thus I only have the camera profiles for the old nikon, not the new sony.

    VSCO says if you login and re-download the presets it will come with new camera profile. But I notice they are discontinuing VSCO film soon so....

    In the meantime after much seemingly random clicking I right clicked on a dummy preset (created in another experiment) and found a "show partially compatible presets" option in ACR. Clicked that and tadaa. The presets appeared. They are greyed out but they are clickable and seem to work fine.

    Dianne.

    Participating Frequently
    April 19, 2019

    Thanks for this added bonus. I was wondering why LR showed them greyed out but PS wouldn't.

    Participating Frequently
    January 29, 2019

    I have a working solution to this issue that involves a batch search and replace of VSCO xmp files in Mac if you're comfortable with terminal. I don't know if this will work with any other presets besides VSCO. First make a copy of the xmp files and place in a folder for a back up of originals in case Adobe eventually fixes this. If you have other presets xmp files besides non-working VSCO presets, I'd recommend placing them in a temp folder so they are not accidentally edited with this command. Then open terminal and go into the preset folder and type or copy/paste this:

    perl -pi -w -e 's/crs:CameraProfile=.*/crs:CameraProfile="Adobe Standard"/g;' *.xmp

    After I did this I got all my VSCO presets back in ACR11. For some reason the line: "CameraProfile=" in the XMP files that contains anything other than "Adobe Standard" doesn't work right now.

    New Participant
    January 29, 2019

    Thank you Christopher I will give this a try when I get home I use Vsco presets as well

    Participating Frequently
    December 27, 2018

    I had this issue and tried numerous work arounds. I did install ACR 10.5 but still couldn't load my VSCO presets through photoshop 19.0 or 20.0. I would try to load them in LR and they said they loaded but couldn't see them. The magic trick is to restart your mac after your updates. For some reason, ACR and PS don't work properly after an update until you restart your computer. The restart even fixed my home screen window issue on start up of PS 20.0.

    New Participant
    December 22, 2018

    Hi,

    I have the same problem. Half of my presets disappeared in photoshop. I also cannot import them with the same error you get.

    I noticed, that the presets that disappeared in photoshop are now displayed in italics in Lightroom (although they still work there).

    Anyone know, what that means?

    I hope Adobe fixes this soon!

    Cheers, Christoph

    Known Participant
    December 22, 2018

    I am having the exact same issue. Been trying to fix for two days straight with no joy.

    Adobe: I'm a pro photohrapher and need this Adobe camera raw issue fixed!!

    Cheers

    Jason

    Leuc0
    New Participant
    December 17, 2018

    I have the exact same problem, also for my VSCO Presets. They work perfectly in Lightroom Classic though... Renaming them one by one is not really an option for me, I have far too many.

    My lost presets don't show up in the profile browser either.

    I hope Adobe will fix this soon, until then I'll have to use CR 10.5

    New Participant
    December 26, 2018

    I also use the vsco presets on 90% of my work and now they are unavailable smh Hopefully Adobe fixes this soon

    New Participant
    December 26, 2018

    Go back to RAW 10.5 as indicated above - VSCO presets re-appear instantly! Camera Raw plug-in installer