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Hmoran4
Participant
October 30, 2024
Question

ACR won't open from Bridge

  • October 30, 2024
  • 1 reply
  • 217 views

I've been using 2 monitors until today. I bought one wide monitor and now us it (samsung). No prob removing the old two and plug and play on the new Samsung. Problem is I can no longer open camera raw from Bridge. This morning I cold with two monitors this afternoon I can't with one monitor.

 

Coincidence??? I dunno!

I have rebooted numerous times - Windows 11 only shows one monitor - the new one.

Uninstalled and reinstalled all PS companion programs.

 

Any ideas or help is appreciated. Yes, I like going straight from Bridge to ACR to PS 

This topic has been closed for replies.

1 reply

Sameer K
Community Manager
Community Manager
November 8, 2024

Hey, @Hmoran4. Welcome to the Camera Raw Community. I'll help you figure this out. 

 

Have you switched away from 2 displays to the ultrawide monitor while Bridge & Camera Raw worked? 

 

In Bridge or Photoshop, press and hold the CTRL + ALT key, go to Edit > Preferences > Camera Raw Preferences, and select 'Yes' when prompted to reset Camera Raw preferences.

 

Let me know if the issue exists. Thanks!
Sameer K

(Use '@mention' to tag me when you reply)

Per Berntsen
Community Expert
Community Expert
November 9, 2024
quote

In Bridge or Photoshop, press and hold the CTRL + ALT key, go to Edit > Preferences > Camera Raw Preferences, and select 'Yes' when prompted to reset Camera Raw preferences.


By @Sameer K

 

For the record, it's the Control key only.

Ctrl + Alt doesn't work, it makes the menu disappear.