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Participant
August 20, 2021
Question

Adobe DNG bug

  • August 20, 2021
  • 3 replies
  • 227 views

I have tried reinstalling, rebooting this program but entries don't stick . For example, select location to save converted images, embed original raw file,  and custom compatibility-linear entries instantly revert to default. There is no way to apply or confirm settings and the issue is not addressed in installation directions.

Please help,

Arnold

    This topic has been closed for replies.

    3 replies

    TheDigitalDog
    Inspiring
    August 20, 2021

    The settings for folders are sticky on this end (MacOS, Big Sur). Ditto with preferences. Maybe a Windows issue? All fine on Mac, using the newest build from this week. 

    Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
    arnnadAuthor
    Participant
    August 21, 2021

    Your reply jogged my memory. Recently I had an problem using a web site. Was advised to delete cookies but I solved the issue using a different web browser. Switched from Firefox to Chrome and it worked perfectly. I just did the same with Adobe DNG and so far, no problems. 

    Many thanks

    arnnadAuthor
    Participant
    August 20, 2021
    8th Generation Intel Core i7-8 700 6-Core Processor (12MB Cac he, up to
    4.6 GHz)
    32GB Memory
    Win 10, 54 bit
    Problem is with Adobe DNG converter
    Thanks
    LinSims
    Community Expert
    Community Expert
    August 20, 2021

    Please let us know which program you are having problems with. Someone will be along to move this post to the appropriate product forum, where you are more likely to get an answer to your question.

     

    You should also include information about your computer (Apple/Windows, OS version, CPU, RAM).

    The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs. Product questions should be posted in the associated product community.