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djf2468
Participant
May 4, 2018
Answered

Adobe DNG converter 10.3

  • May 4, 2018
  • 1 reply
  • 34866 views

Files converted using this latest version are not recognised by all relevant photo editing software (eg Luminar 2018, DXO Photolab), while  older versions are recognised. Why is this? What has happened in version 10.3 that causes this?

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Correct answer djf2468

You had hit the nail on the head with this. The issue is in the preferences. The DXO software people said that the "use lossy compression" option in preferences must be unchecked. If it stays checked then their software cannot read the file.

1 reply

JP Hess
JP Hess
Inspiring
May 4, 2018

I don't know anything at all about those other editing programs. But is it possible that something is not right in the DNG converter preferences?

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djf2468Author
Participant
May 5, 2018

thanks for the thought, but i don't think this is the problem as other software can easily open these files. i guess it must be something in the DXO etc software that does not recognise what adobe has done in its latest version.

ssprengel
ssprengel
Inspiring
May 5, 2018

Maybe you've done this, but you could try setting the DNG Compatibility to something earlier than 7.1:

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