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Participant
January 14, 2023
Question

AI message appears when opening Nef files

  • January 14, 2023
  • 3 replies
  • 268 views

Its nice that we have new wersion of Photoshop but My photoshop CAMERA RAW stop WORKING due supid AI
When opening new  NEFF file or trying to USE CAMERA RAW filter for 1 ms rises message AI filters need update (i captured it via screen capture  software) then message left and  photoshop probably wainting wor dhis dialog but dialog is hidden and i am angry....


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3 replies

TheDigitalDog
Inspiring
January 19, 2023

Try resetting your ACR preferences, better?
Hold down the Command key and select Photoshop > Preferences > Camera Raw (MacOS) or hold down the Ctrl key and select Edit > Preferences > Camera Raw (Windows).
Click Yes in the dialog that asks "Delete the Camera Raw Preferences?"

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
CShubert
Community Manager
Community Manager
January 16, 2023

Hi @Michal27937998xs5k sorry you are having issues.

 

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

Cory

Ged_Traynor
Community Expert
Community Expert
January 14, 2023